Subaru car rentals in SeaTac

They did not have a car ready. Would have had to wait 2 hours. I heard a gentleman say he had been there 3.5 hours. Got a car someplace else. The workers wee great, professional and kept their cool. Not having a car ready was the issue.

Service

Easy pick up and drop off I was pressured to purchase insurance despite having my own coverage Charged extra because of paying tolls before hand because driving outside San Juan Charged extra for a second driver Paid more than double the price quoted

price could be better

There were no cars available despite my confirmed booking.

We had a great experience however when returning the car I wish the check in attendant ask me for the key fob - had to rerun it after airport security. Just a stressful! And of course I am to blame to!

The problem resulted from not being able to change my reservation. Sixt won't charge it because it's booked with kayak, and when you try to change it with kayak your stupid system send you to sixt that won't allow you to change the reservation. So 2hrs on the phone with sixt

The staff at SEA were kind and helpful, pickup was easy. I had to call customer service mid trip to extend my rental. Spoke with a few different people who were all helpful, and in the end I was able to get the extra days I needed. Drop off was simple for my early flight. The vehicle was a newer model in good condition. I had no issues with the vehicle and felt comfortable the entire trip.

I will never use Sixt again. Employee was rude and dismissive. They wouldn’t accept my passport and paper drivers license (issued by the state). And the credit they promised for three days took 2 weeks! This wasn’t the first time we’ve used them and they were sketchy then, but this will be the last time we use them

Pick up and drop off service was super efficient and easy. Very impressed. Car was clean as new and very comfortable. But the price felt way too high.

Rates were too high for a one day rental- the return was a pain and the Avis app did not help. I had to call and basically had to figure out on my own where the return location was located. Then was asked- did you take a picture of mileage and fuel tank level.

I wait 30 minutes in line to get to the Avis counter to pick up my rental; that I had booked online and performed my pre-pickup registration to allegedly make the process easier. Then it is 10 minutes at the counter. My card is in the machine and the worker is down the way calling the garage for my car. Then she returns (after another 5 minutes) with the manager to tell me there are no cars for my destsination, and that allegedly, there haven't been any for 24 hours. And that the online system should not have allowed me to make a reservation. Maybe true, maybe not. Because while I was waiting on the salesperson to call the garage the salesperson to my left is selling a rental (one-way to the same location that I'm headed) but at 1.5x the price that I booked online. So, you tell me. I don't know if they guys next to me got a car or not because I was rushing to the next car rental locations but since it was 1 AM, they were all shutdown. Avis wasted my time, screwed up my plans, and made it almost impossible to find an alternate plan, resulting in me having to get a hotel room.